Domestic Shipping FAQ
How does an order qualify for free shipping?
Free USPS shipping is provided for orders with a USA destination totaling $35 or more.
When will I receive my order?That will depend on
- Shipping Day – We dispatch USPS shipments Monday through Saturday. UPS shipping days are Monday through Friday. All orders are shipped on the same or next shipping day.
- Shipping Method – We offer five shipping methods. The range of days in transit is shown with each one when you check out.
- Destination – USPS shipping times vary by destination, but not distance. If you live in a major metropolitan area shipping time will be shorter than a shipment to a rural area. For example, First Class Mail shipments to New York City often take only two days. UPS shipments are date-definite, i.e. barring unusual challenges, they will deliver on the date promised at time of shipment.
- Time of Year –Christmas season often slows USPS delivery times a bit. In December we publish a Christmas Shipping Advisory to help you balance the timeliness of delivery you need with cost of shipment.
We send you an email containing a tracking link when we prepare your order for shipment. If you have established an account with us, a tracking link will included with each order.
The tracking says my order was delivered, but I have not received it. What do I do?
This is a very rare occurrence, but it happens. Call us at (206) 937-1515 and together we can work out the best solution.