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Domestic Shipping FAQ

How does an order qualify for free shipping?

Free USPS shipping is provided for orders with a USA destination totaling $50 or more.

When will I receive my order? 

That will depend on
  • Shipping Day – We dispatch USPS shipments Monday through Saturday. UPS shipping days are Monday through Friday. All orders are shipped on the same or next shipping day.
  • Shipping Method – We offer five shipping methods. The range of days in transit is shown with each one when you check out.
  • Destination – USPS shipping times vary by destination, but not distance. If you live in a major metropolitan area shipping time will be shorter than a shipment to a rural area. For example, First Class Mail shipments to New York City often take only two days. UPS shipments are date-definite, i.e. barring unusual challenges, they will deliver on the date promised at time of shipment.
  • Time of Year –Christmas season often slows USPS delivery times a bit. In December we publish a Christmas Shipping Advisory to help you balance the timeliness of delivery you need with cost of shipment.
How can I track my order?
    We send you an email containing a tracking link when we prepare your order for shipment. If you have established an account with us, a tracking link will included with each order.
    The tracking says my order was delivered, but I have not received it. What do I do?
      This is a very rare occurrence, but it happens. Call us at (206) 395-4632 and together we can work out the best solution.